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Installation for residential customers

Can I install an Inim system Inim , or do I need a certified technician? keyboard_arrow_down
Inim systems Inim be installed by qualified professionals to ensure optimal performance and compliance with safety regulations.
Can the Inim system be connected Inim my home Wi-Fi network? keyboard_arrow_down
Yes, Inim systems integrate easily with your home network via the Inim Cloud platform Inim Cloud the Inim Home app. If you have any questions, please contact your trusted installer.
What happens in the event of a power outage? keyboard_arrow_down
All Inim systems Inim equipped with backup batteries that ensure they continue to operate even during a power outage.
How can I figure out which Inim system Inim best suited for my home? keyboard_arrow_down

Every home has different needs: size, number of entrances, the presence of pets or smart devices all influence the choice of system. We recommend that you contact an Inim installer: thanks to their experience, they can conduct an on-site inspection and recommend the solution that best suits your lifestyle and desired level of protection.

How long does it take to install an Inim system Inim a private home? keyboard_arrow_down
Installation times vary depending on the size of the system and the number of devices to be installed. Generally, a standard system can be installed in a single day by an Inim installer.
How can I get support or maintenance after installation? keyboard_arrow_down

After installation, you can always contact your Inim installer Inim visit the dedicated section on our website for technical support, updates, and after-sales services. To view all certified installers in your area, visit the dedicated page.

Installer forms

Can I purchase Inim products Inim , or only through authorized distributors? keyboard_arrow_down
Inim products Inim available exclusively through the network of authorized distributors. This ensures that professionals receive the highest quality, immediate availability, and certified technical support.
Can I purchase Inim products Inim , or only through authorized distributors? keyboard_arrow_down
Inim products Inim available exclusively through the network of authorized distributors. This ensures that professionals receive the highest quality, immediate availability, and certified technical support.

Materials for systems

Where can I find the technical documentation for Inim products? keyboard_arrow_down
All documentation—manuals, technical data sheets, installation guides, and certifications—is available in the documentation section of the Inim website Inim on each dedicated product page.
Inim materials compatible with existing systems or those from other manufacturers? keyboard_arrow_down

Yes. Inim products Inim designed to ensure maximum interoperability. The control panels and devices support standard protocols such as Modbus, KNX, BACnet, and ONVIF, simplifying integration with existing systems.

Inim materials comply with current fire safety and safety regulations? keyboard_arrow_down
All Inim products Inim developed and tested in accordance with the latest EN54 and CEI standards and undergo rigorous quality control to ensure high and long-lasting performance.

Public Projects

Inim systems certified for use in public works projects? keyboard_arrow_down
Yes. All Inim products Inim the most stringent European and Italian regulations regarding fire safety and intrusion protection, and meet the standards required for installation in public buildings and strategic infrastructure.
Inim technical support during the design phase of a public works project? keyboard_arrow_down
Certainly. Our team of specialists works closely with designers and engineering firms to identify the most suitable solutions, providing technical documentation, product data sheets, and assistance with system configuration.
Can Inim systems be integrated Inim existing monitoring platforms in public buildings? keyboard_arrow_down

Yes. Our technologies support open protocols such as Modbus, BACnet, KNX, and ONVIF, enabling seamless integration with leading BMS platforms and centralized management systems.

Calls for Proposals for Designers

Inim be listed as a brand of reference in tender specifications? keyboard_arrow_down
Yes. Inim products Inim be cited as technical references in specifications, as they comply with the required safety and fire prevention standards. We provide data sheets and certifications for use in bid documentation.
Is there any guidance material available for drafting calls for bids and technical specifications? keyboard_arrow_down
Yes. The "Designers" section of the Inim website Inim technical descriptions, CAD files, specification items, and comprehensive documentation for incorporating Inim systems Inim projects.
Can I receive personalized assistance with drafting a specific call for proposals? keyboard_arrow_down
Of course. The Inim team Inim available to assist designers in defining technical requirements and identifying the most suitable solutions for every type of project.

Do you have a specific question?

A member of our team will handle your request