General Terms and Conditions of Sale, Use of theInimLogo, E-commerce, and Privacy Policy

Introduction

These General Terms and Conditions of Sale apply to sales made by INIM S.r.l., a single-member company. By placing an order and/or picking up goods from INIM S.r.l., you agree to these General Terms and Conditions of Sale in their entirety. Our General Terms and Conditions of Sale take precedence over all of the Customer’s documents and, in particular, over the Customer’s General Terms and Conditions of Purchase.

INIM S.r.l. reserves the right to make aesthetic and functional changes to the dimensions or design of the equipment as dictated by technical, commercial, and/or marketing requirements.

Prices

The prices listed are subject to change without notice in the event of increases in product costs, whether at the source or due to changes in transportation rates and related expenses, tax-related costs, exchange rate fluctuations with foreign currencies, or any other cause, and this shall entitle INIM S.r.l. to proportionally increase the price of the goods even when there is a specific contractual commitment. Prices are ex-works and do not include VAT or other charges, including any other tax surcharges in general, even if enacted during the performance of the contract. It is the customer’s responsibility to verify the validity of the prices. The buyer is required to pay the prices indicated on the invoice without discounts and/or rounding not expressly provided for on the invoice.

Payment

The payment terms and conditions specified on the invoice are to be considered non-negotiable. Payments made under terms and conditions different from those stated on the invoice, even if accepted, shall be considered merely as a matter of tolerance. In the event of late or irregular payments by the Customer, INIM S.r.l. is released from its warranty obligations regarding the products supplied and reserves the right to suspend delivery of all pending orders. Interest on late payments shall accrue on amounts paid late in accordance with the terms and rates set forth in Articles 4 and 5 of Legislative Decree No. 231/2002. If the agreed-upon payment terms provide for an advance payment upon order, INIM S.r.l. shall have the right to suspend performance of the contract until such payment is received. Any payment of the price by draft, bill of exchange, bank receipt, or bank check is always accepted by INIM S.r.l. “with recourse,” meaning that the Customer is not released from the obligation to pay the price until such time as the instruments have been collected by INIM S.r.l. Payment by drafts, promissory notes, bank receipts, or bank checks shall not, under any circumstances, constitute a waiver of the place of performance of the principal obligation pursuant to Article 1182, paragraph 3, of the Italian Civil Code, nor a waiver of the payment term as specified above.

Termination of the contract

If checks and/or promissory notes issued by the Customer are dishonored, if enforcement proceedings, composition with creditors, or bankruptcy proceedings are initiated against the Customer, or in the event of the legal representative’s incapacity, the liquidation of the Customer’s business, a change in the Customer’s business, or payment irregularities, INIM S.r.l. reserves the right to unilaterally terminate the contract by providing written notice to the Customer.

Returns

Returns will not be accepted, even if justified, unless they have been previously authorized by INIM S.r.l. Returns that are not authorized with a specific return number will be immediately rejected. Authorized returns must be shipped with all shipping costs prepaid. The return acceptance process, unless due to an explicit error by INIM S.r.l., will incur a fixed fee of €50.00 (fifty euros) for handling and administrative costs, which will be directly deducted from the final credit note, regardless of the value of the return itself. Returned items for which a credit is requested, if new and in perfect condition both in terms of packaging and product, will be valued as follows:

  • within 2 months of the sale date: no write-down
  • 2 to 6 months: 20% depreciation
  • 6 to 12 months: 50% depreciation

We do not accept returns for items purchased more than one year ago.

For products found to be damaged upon inspection at the INIM S.r.l. facility, the final decision regarding acceptance of the return and any valuation of the goods shall be at the sole discretion of INIM S.r.l.

Liability to third parties

By entering into this contract, the Customer agrees to be aware of all legal restrictions and safety regulations pertaining to the use of the ordered products. INIM S.r.l. shall therefore not be liable for any direct or indirect damage caused to persons or property resulting from the use of the supplied products.

Industrial Property Rights

The customer’s purchase constitutes acknowledgment of all industrial property rights held by INIM S.r.l. In particular, the customer acknowledges that INIM S.r.l. holds the industrial property rights, whether or not indicated on the goods or packaging, as well as the trademarks used for the goods themselves. In the event of a dispute by a third party regarding the industrial property rights of INIM S.r.l., the customer must immediately inform INIM S.r.l. of the third party’s claims.

Delivery Terms

Any delivery date, even if agreed upon by the parties, is merely indicative and does not constitute an essential condition or term of the order. Delivery dates are therefore approximate and subject to both production capacity and events of force majeure. Such events include, but are not limited to, strikes by employees, customs officials, postal workers, carriers, and freight forwarders; measures taken by the authorities; natural disasters; etc. Under no circumstances, therefore, shall INIM S.r.l. be liable for direct and/or indirect damages resulting from delayed delivery. A delay in delivery does not entitle the purchaser to cancel the contract in whole or in part. Deliveries may be made in separate shipments.

Shipping

INIM S.r.l. is released from any obligation to deliver products outside its warehouse, as it entrusts them to a freight forwarder and/or carrier for transport or to the person designated by the Customer to pick them up. For shipments at the buyer’s expense, the buyer has the right to specify the desired method of delivery (courier, etc.). Products are always shipped at the Customer’s expense and risk, and INIM S.r.l. therefore assumes no liability for any damage that may occur during transport. Any claim against the Carrier must be made by the Customer in their own name and on their own behalf.

Warranty

Unless otherwise specified, electronic equipment is covered by a comprehensive 24-month warranty for parts and labor. INIM S.r.l. reserves the right to choose whether to repair or replace products that, in its sole discretion, are found to be defective. The warranty is void in the event of damage caused by misuse, drops, tampering, repair attempts by personnel not authorized by INIM S.r.l., or use of the products in a manner inconsistent with the intended conditions of use.

INIM S.r.l.’s liability is limited exclusively to the delivery of products that function in accordance with the warranty terms and does not cover any claims for damages of any kind asserted by the purchaser. Defective products may be sent to INIM S.r.l. only with prior authorization from the company. The cost of shipping products sent to INIM S.r.l. under this warranty clause, as well as any packaging costs and other incidental expenses, shall be borne exclusively by the Customer.

Jurisdiction

For any and all disputes that may arise in connection with the performance of this supply contract, the exclusive venue shall be the courts of Ascoli Piceno.

Jurisdiction

For any and all disputes that may arise in connection with the performance of this supply contract, the exclusive venue shall be the courts of Ascoli Piceno.

Use of the "Inim" logo and links to Inim's web pages

Customers who purchase products directly from INIM authorized to use the INIM logo INIM the date the order confirmation is issued and for the 90 days following delivery of the order.

Customers who purchase products directly from INIM authorized to include links on websites directly associated with the Customer to web pages owned by INIM, effective from the date the order confirmation is issued and for the 90 days following delivery of the order.

The Customer may use theINIMlogo solely for commercial and marketing purposes, with the aim of promotingINIMproducts and theINIMbrand.

TheINIMlogo may be used on printed materials, in electronic format, or on websites directly associated with the Customer.

TheINIMlogo must always be used in connection with a product supplied byInim s.r.l.” The only exception is when the Customer intends to advertise the distribution ofINIMproducts.

You may not distort or alter the INIM logo INIM any element of theINIMlogo itself.

TheINIMlogo may not be displayed in any manner thatINIM, in its sole discretion, deems to be misleading, improper, defamatory, illegal, slanderous, disparaging, obscene, or otherwise objectionable toINIM”.

TheINIMlogo may not be displayed on a website or in a publication that violates applicable laws or regulations.

It is prohibited to use any name, business name, symbol, sign, or trademark that is identical to or confusingly similar to the INIM trademark, or that includes the INIM trademark, or that is otherwise likely to mislead or confuse users.

Under no circumstances should a web link cause confusion—even among the most inexperienced users—regarding the ownership of the Inim Client websites or the identifying information of Inim the Client.

Under no circumstances should a web link cause confusion—even among the most inexperienced users—regarding the activities carried out by Inim those carried out by the Client.

INIM to consider taking any necessary action to protect its trademark and reputation and to seek appropriate compensation for any damages incurred.

The provisions of this paragraph apply in the absence of a specific written agreement between INIM the Customer that explicitly governs the use of the INIM trademark INIM links to INIM web pages.

E-commerce

INIM sell its products online (e-commerce).

Therefore, the direct or indirect sale of INIM products INIM websites is not permitted unless expressly authorized in writing byINIM”.

INIM , in particular, promote the online sale of its products to private consumers, also in light of the provisions of Ministerial Decree 37/2008, with specific reference to Article 4 “Technical and Professional Requirements,” Article 6 “Construction and Installation of Systems,” and Article 7 “Declaration of Conformity,” without prejudice to the other articles of the aforementioned Ministerial Decree.

It is the Customer’s responsibility to ensure that the INIM products INIM sells are not being sold online. Should this occur, the Customer must immediately cease supplying anyone who, directly or indirectly, sells INIM products INIM .

Failure to comply with this rule will result in the immediate suspension of supplies or, at INIM sole discretion, other measures deemed appropriate to address the issue.

Privacy Notice pursuant to Articles 13 and 14 of EU Regulation 2016/679 – GDPR

We wish to inform you that INIM S.r.l., a single-member company, will process your purchase order requests and handle your personal data in compliance with the provisions of EU Regulation 2016/679 (“Regulation” or “GDPR”); such processing will therefore be based on the principles of fairness, lawfulness, and transparency, as well as the protection of your privacy and your rights. 

Therefore, in accordance with Articles 13 and 14 of the Regulation, we are providing you with the following information:

1. Who is the data controller?

The data controller is INIM S.r.l., a single-member company with registered office at Via dei Lavoratori 10 – 63076 Monteprandone (AP), Tax ID and VAT No. 01855460448

2. What is the legal basis for the processing of your data?

Your data will be processed for the purpose of fulfilling contractual obligations. 

3. How is your data processed?

The data provided and/or collected will be processed for the following purposes, and such processing is necessary for the performance of the commercial agreements in effect between you and INIM S.r.l., a single-member company (hereinafter the “Company”):

a) to fulfill the obligations arising from the contractual relationships established between you and the Company;

(b) administrative and accounting tasks (order management and fulfillment, correspondence, invoicing, etc.) related to the aforementioned contractual relationships;

(c) compliance with obligations arising from laws, regulations, and, in general, applicable legislation, including EU law.

The processing will be carried out using electronic, paper-based, and computerized means.

The provision of data is required to achieve the purposes described above.

Any refusal to provide the requested data or the provision of inaccurate data could result in the failure to perform, or only partial performance of, the tasks entrusted to the Company and/or the inability to continue the relationship established with the Company.

Your data will not be disclosed. It will be accessible to Company employees responsible for processing it in order to fulfill the purposes set forth in points (a), (b), and (c) above; it may be disclosed to third parties, including our business partners and authorized service providers, exclusively for technical, administrative, and accounting purposes related to the aforementioned contractual relationships established with the Company and to better fulfill the obligations arising from such relationships. 

Please be advised that your data will not be transferred to countries outside the European Union or to countries that do not ensure an adequate level of protection for individuals.

Your data will be retained by our Company for the period of time necessary to ensure proper fulfillment of the aforementioned contractual obligations, unless a longer retention period is required in accordance with applicable laws, including accounting regulations.

4. Rights of the data subject

Pursuant to Article 13, paragraph 2, subparagraphs (b) and (d) of the Regulation and Article 14, paragraph 2, subparagraphs (c) and (e) of the Regulation, we hereby inform you that:

a) You have the right to request from the Company, as the data controller, access to your personal data and to have any data you have provided updated, supplemented, corrected, or deleted; to request that such data be anonymized or blocked if it has been processed in violation of the law; to object to its processing on legitimate grounds; and to request the restriction of its processing;

b) You also have all the rights set forth in Articles 16–21 of the Regulation (right to rectification, right to erasure—commonly known as the “right to be forgotten”—right to restriction of processing, right to data portability, right to object);

c) You have the right to file a complaint with the Data Protection Authority in accordance with applicable procedures. 

In addition, we would like to draw your attention to your right to object to any “direct” marketing activities on our part—such as the sending of emails, text messages, phone calls, regular mail, etc.—and, where applicable, to any related profiling. 

5. Exercising the data subject’s rights

The data subject may at any time exercise the rights provided for in Articles 15 through 21 of the Regulation by contacting the Data Controller, INIM S.r.l., a single-member company with registered office at Via dei Lavoratori 10 – 63076 Monteprandone (AP), Tax ID and VAT No. 01855460448, by email:inim.

6. Changes

INIM S.r.l., a single-member company, reserves the right to modify or simply update the content of this Privacy Policy, in whole or in part, including in response to changes in applicable law. The Company will notify you of such changes as soon as they are implemented.